Privacy policy

Last Updated: 6/24/23


Thank you for visiting HealthWise Central, operated by Cygnet Online LLC. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide us through your use of our website and services.

  1. Information We Collect:
    • Personal Information: We may collect personal information, such as your name, email address, shipping address, and payment details, when you place an order or create an account on our website.
    • Automatically Collected Information: When you visit our website, certain information may be automatically collected, including your IP address, browser type, device information, and browsing behavior.
    • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and personalize content and advertisements.
  2. Use of Information:
    • We may use the information we collect for various purposes, including but not limited to:
      • Processing and fulfilling your orders and providing customer support.
      • Communicating with you about your orders, inquiries, and promotional offers.
      • Customizing and improving our website, products, and services.
      • Analyzing trends, monitoring website performance, and conducting research.
      • Protecting against fraud, unauthorized access, and illegal activities.
    • We will not sell, rent, or lease your personal information to third parties unless we have your permission or are required by law to do so.
  3. Disclosure of Information:
    • We may disclose your personal information to trusted third-party service providers who assist us in operating our website and conducting our business, such as shipping carriers, payment processors, and marketing platforms.
    • We may also disclose your information to comply with legal obligations, enforce our policies, respond to legal requests, or protect our rights, property, or safety.
  4. Data Security:
    • We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
    • However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
  5. Third-Party Links:
    • Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
  6. Children's Privacy:
    • Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
  7. Your Choices and Rights:
    • You have the right to access, update, correct, or delete your personal information. You may also have the right to restrict or object to certain processing activities.
    • You can manage your communication preferences by unsubscribing from marketing emails or contacting us directly.
    • Please note that certain information may be retained for legal or legitimate business purposes.
  8. California Residents' Rights:
    • If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
      • Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which we obtained your information, the purposes for which we use your information, and the categories of third parties with whom we share your information.
      • Right to Delete: You have the right to request the deletion of your personal information that we have collected from you, subject to certain exceptions.
      • Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties.
      • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights, including denying you goods or services, charging you different prices or rates, or providing you with a different level or quality of services.
  9. Changes to this Privacy Policy:
    • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.
  10. Contact Us:
    • If you have any questions, concerns, or requests regarding this Privacy Policy, including your rights as a California resident, please contact us at support@healthwisecentral.com.
    • We are available 9am-6pm Monday through Friday to assist you.